The role of Synthetic Respondents in 'Human-centred' Research

In the growing buzz around generative AI, a new concept in research methodologies has arisen; "synthetic respondents". Instead of asking people the questions, a Large Language Model creates 'synthetic respondents' which you can ask as many questions as you like. And they will give you answers. And they will probably sound like real people. They will never get bored. They will never try to disguise their "true" thoughts and feelings (as David Ogilvy once said, “People don’t think what they feel, don’t say what they think, and don’t do what they say.”.) You can get answers from thousands of them, very quickly and at very little costs.

(Also - they never leave behind a bad smell, and won't eat all of your biscuits.)

But again - so obvious as to be barely worth mentioning - they aren't real people. They are synthetic - "made up." Just like the 'actors', pretending to be the sort of people we actually want to talk to.

They will do it faster. They will do it cheaper. Will they do it better - or at least, 'good enough'? Well... that's the real question.

Beyoncé on Analytics and Research

What Beyonce tells us is something that I think many "data people" in the media and marketing industry would be wise to pay attention to; there is a difference between "the data says that our customers won't buy something" and "our customers won't buy something”.

"Is Data the new Digital?"

I wrote a blog post for the IPA about the kind of "data" that is really just information; insights, research, knowledge, facts, statistics, observations and so on, versus the kind of targetable data that relates to an individual, that you can plug into your systems and change what you say to that person.

Twitter and Gnip: taking control of the tweets?

Some thoughts on Twitter's acquisition of Gnip, Twitter's vanishing data partners, and the implications for the "social listening" world.

Do you really know how much TV you watch?

An email newsletter I received claimed that  "One in three millennials watch no broadcast TV".

I didn't believe it…